Specialized studies - Tour Operations Management

COURSE CODE	COURSE TITLE	ECTS
PPT2	Planning and producing package holiday	6

Basic info

Specialized

Obligatory

Tour Operations Management

Summer

Serbian and English

Course description

Package holidays as a composite 'product'. Principles and lead time in creating a package holiday. Designing the package and the role of market research. Itinerary planning. Parameters for drafting itinerary. Selecting service providers. Contracting service providers. Contracting carriers. Contracting accommodation and meals. Drafting optional excursions. Costs and calculations. Calculating charters, chains and fixed occupancy. Controlling fixed costs. Calculating indirect costs. Determining and calculating margins. Evaluating the retail price of the package. Possible reductions in the retail price. Booking separate services. Producing final programme (fixed and optional elements). Critical moments in organizing package holiday.

References

1. BITCO 2012 Conference proceedings, VTS Beograd
2. Spasić V., Rabotić B., Poslovanje turističkih agencija, VTS Beograd 2012.

Classes per week

3+2

Grading (max. points 100)