The College of Tourism Belgrade
Belgrade, Bulevar Zorana Đinđića 152a
international@visokaturisticka.edu.rs
+381 11 2698 222

Undergraduate studies - Economics and Tourism

COURSE CODE COURSE TITLE ECTS
OMH3 Operational Management in Hotels 7

Basic info

Undergraduate

3rd

Obligatory

Hotel Management

Summer

Serbian

Course description

Definition of operational management in hotels; Organizational structure of hotels; Front desk; Procurement and warehouse management; Room management; Food and beverage management; Housekeeping management; Technical maintenance in hotels; Crisis management in hotels; Ecological standards in hotels; Financial control; IT management in hotels.

References

  1. Rutherford D.G., O'Falon, M.J., Hotel Management and Operations, WILEY, 2007.
  2. Georgi, G., Menadžment hotelskih preduzeća, VTŠ, Beograd, 2014.

Classes per week

3+2

Grading (max. points 100)

Pre-exam Requirements Points
Attendance 15
Preliminary Test 20
Seminar 10
Final Exam Points
Written -
Oral 55